The Oct. 11 issue of Brookline.News reported on the understaffed postal service and the mail delays it has caused. The people who deliver our mail have been an important part of our communities for years– not only delivering our mail, but also making our neighborhoods safer and friendlier.
The USPS has undermined this with policies that have failed to protect employees from extreme heat and injuries, including productivity tracking that monitors workers along their routes. These conditions make the job less humane and less appealing.
Ironically, the policies intended to increase productivity have led to the worst service we have had yet. The postal service will work again when they go back to treating their workers as people.
Jennifer (Jaye) Guth, Brookline
Read the original article, Erratic mail service frustrates residents as USPS struggles to hire